ELSA 4/5
Using 8-1-1 Healthlink BC
Workshop overview
Teacher notes
Activity 1: Introduction to 8-1-1
Activity 1 Worksheet – Emergency or Non-Emergency
Activity 2: Calling 8-1-1 for a Nurse
Activity 2 Listening Comprehension Exercise
Activity 2 Sample Call HSR #1 (Information) sound file
Activity 2 Sample Call HSR #1 (Information) Script
Activity 2 Sample Call Nurse sound file
Activity 2 Sample Call Nurse Script
Activity 3: Calling 8-1-1 for a Pharmacist
Activity 3 Worksheet – Medications List Forms
Activity 3 Sample Call Pharmacist sound file
Activity 3 Sample Call Pharmacist Script
Activity 4: Calling 8-1-1 for a Dietitian
Activity 4 Worksheet “Diet for…”
Activity 4 Reading “Heart Disease”
Activity 4 Reading “Healthy Eating for Children”
Activity 5: HealthLink BC Online Services
Activity 5 HealthLink BC Home Page
Activity 5 Picture – Male Front View
Activity 5 Picture – Male Back View
Activity 5 HealthLink BC Home Page Website Questions
Activity 6: Preparing to use 8-1-1
Activity 6 Sample Call HSR #2 (Information) sound file
Activity 6 Sample Call HSR #2 (Information) Script
Activity 6 Dialogue Completion Exercise
Activity 7: Conclusion
Additional resources
